Terms & Conditions

Conditions of Booking

What are these terms

These are the terms and conditions which apply when you wish to hire our Accommodation and whether you use our online reservation service or telephone booking.

 

These Terms will apply to your bookings for accommodation. Please read these Terms carefully before you make a booking.  By placing a booking, you confirm that you accept these terms and that you agree to abide by them. If you do not agree to these terms of use, you must not make a booking.  If you think that there is a mistake in these terms, please contact us to discuss.

 

You should print a copy of this policy or save it to your device for future reference.

 

As a consumer, you have legal rights. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

Other applicable terms

Privacy and Cookie Policy: These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.

Our Cookie Policy, which sets out information about the cookies on our site.

Other Terms: Separate terms and conditions apply regarding private hire.

ABOUT US

Who we are.  ‘we’, ‘us’, ‘our’ ‘The Fox’ means The Fox at Oddington LLP, a company registered in England and Wales under company number OC433190 and with our registered office at 43 Gresham Street, London EC2V 7BG.  Our main trading address is High Street, Lower Oddington, Moreton-in-Marsh, GL56 0UR. We are a limited liability partnership company.

How to contact us: We can be contacted by email to team@thefoxatoddington.com or by phone at 01451 767000.

CHANGES TO THESE TERMS

We may revise these terms of use at any time by amending this page.  Please check this page from time to time to take notice of any changes we made, as they are binding on you. The terms and conditions applying shall be those in place on the date that you make your request to book.

RESERVATIONS

Check for errors: Please check that the details of your Reservation Request are complete and accurate before you fully submit.  The Fox will not be liable for any delay or non-performance if you provide us with incorrect information.

Confirmations: The Fox will confirm our acceptance of your Reservation Request by sending you a booking confirmation email to the email address that you provide during the reservation process.  The Booking is then in force.  The Fox reserves the right to refuse any Reservation Request at its discretion without reason.

No transfers: You or any of your Guests must not resell or transfer your reservation (or any part of it) nor advertise, market or otherwise offer any Accommodation either on its own or as part of a combined offer. The Fox will not honour any reservations made in this way and do not accept any liability for doing so. If you are a Tour Operator and wish to book rooms at The Fox you should contact The Fox team directly on 01451 767000 or guest.services@thefoxatoddington.com.

Special requests: Although The Fox will try to accommodate special requests, all Accommodation is subject to availability.

Accessibility: For information as to suitability of Accommodation for Guests with disabilities please view our Accessibility Statement below:

  • Before you arrive
    We always encourage telephone enquiries so that we can discuss your requirements before you arrive. Our staff are trained and ready to assist anyone with reduced mobility or in a wheelchair.
  • Restaurant
    Our restaurant is located on the ground floor. Full waiter service is provided at breakfast, lunch, and dinner. Please let us know in advance if you have any special dietary needs. The restaurant is open daily from Wednesday to Sunday.
    Our menu is printed and can be verbally presented or provided in larger print if required.
    There is ample moveable seating and if needed we have chairs without arms. The restaurant area is well-lit, with lots of natural daylight during daylight hours.
  • Bedrooms
    We have one ground floor bedroom that is suitable for use by patrons with reduced mobility. The Den, but please be aware it has a full-size bath in the bedroom and a separate showroom.
  • Cloakrooms
    The Fox has an accessible cloakroom next to the dining room with handrails for customers requiring wheelchair access or those with reduced mobility.
  • Car parking
    We have a designated parking spaces at the front of The Fox on a first come first served basis. There is a shallow ramp which leads to our main restaurant. Our well-trained staff are available to help.

CHARGES

Charges: Charges for the hire of the Accommodation and any other goods and services to be provided by The Fox include VAT (at the rate in force at the date of the Reservation Request) and shall be in accordance with a scale of charges provided by The Fox from time to time.  When you make a Reservation Request you will be given a total price for the Accommodation and the Booking Dates you have requested.  The Fox reserves the right to review the charges from time to time but undertakes to honour all Bookings at the charge quoted at the time of Booking.

Payment: The Fox requires full payment of the charges at the time of making your Reservation Request.  Payment may be made by any of the following card payments: Visa, MasterCard or Amex.  In the event that your Reservation Request is not confirmed to a Booking a full refund will be given.

CANCELLATION & CHANGES

Cancellation Charges: In the event that you cancel a Booking, The Fox reserves the right to impose cancellation charges.  Accordingly if you cancel a Booking:

Three (3) days or more prior to the first Booking Date of the Booking the full amount paid shall be refunded;

Two (2) days prior to the first Booking Date of the Booking The Fox will work with you to move the Booking to an alternative date (subject to any additional charges that may apply resulting from the alternative Booking Dates chosen) or the full Booking charge shall remain payable and no amount shall be refunded;

Less than two (2) days prior to the Booking Date no amount shall be refunded.

Notification of cancellations: Cancellations or alterations should be communicated to The Fox team directly on 01451 767000 or guest.services@thefoxatoddington.com and The Fox will do our best to accommodate your requirements subject to the cancellation charges above.

Insurance recommended: The Fox do not operate or offer an insurance policy for cancellations.  You may wish to take out your own insurance for such purposes.

CHECK IN AND CHECK OUT

Times: Check-in and check-out times are as follows:

Room Check-In: from 3pm to 10pm

Room Departure: by 11am on the final morning of your stay

Cottage Check-In: from 4pm to 10pm

Cottage Departure: by 11am on the final morning of your stay

Late arrivals: If you expect to arrive considerably late in the evening then please let the Accommodation team know in advance so The Fox know when to expect you.

Identification: You may be asked to provide proof of identity and nationality upon check-in.

NUMBER OF GUESTS

Each Accommodation has a maximum number of permitted Guests as detailed on the website.  The number of persons attending the Accommodation shall not exceed the number of Guests agreed at the time of Booking.

USE OF THE ACCOMMODATION

General behaviour: You shall ensure that use of the Accommodation is conducted in an orderly fashion without causing a nuisance and in full compliance with any directions of The Fox as may be made known through instructions in the welcome book or within the Accommodation or as you may be informed by The Fox team.

Fire prevention: All fire exits and passageways shall be kept free from obstruction at all times and no fire appliances shall be removed or tampered with in any way.

No smoking: Smoking (including e-cigarettes) is not permitted anywhere within the Accommodation.

Damage: Guests are required to take all reasonable precautions to ensure that no damage occurs to the Accommodation, its finishes, fittings, furniture and contents or any other property at The Fox and that the Accommodation is left in a clean and tidy condition at the end of the Booking.  In the event of damage or the Accommodation requiring extra cleaning beyond that reasonably expected, The Fox may at its own option have such damage repaired or damaged items replaced or repaired or obtain extra cleaning services and charge you for the cost.  A full inventory of the property is available on request.

Linen: All linen is provided including dressing gowns and towels. Should linen or dressing gowns be removed from the accommodations, you will be liable to pay on demand the amount required to made good or remedy.

Noise: Due to the Accommodations close proximity to one another, The Fox kindly ask that noise in the evening is kept to a minimum, with no disturbance after 11pm.

CAR PARKING

One allocated parking spot per room is available at the front of the venue.  Additional car parking spaces can also be found in the village.  Please be mindful not to block local residents driveways. Parking is at your own risk.

DOGS

Assistance Dogs: Assistance dogs are permitted without charge.

Bar: Dogs are allowed in the bar area, but only assistance dogs are allowed in the restaurant.

THE RESTAURANT

Opening times: The Restaurant is open Monday – Tuesday, and Friday – Saturday inclusive for lunch and dinner and Sunday for lunch only.  The Fox recommend that a reservation is made to avoid disappointment.

Credit card security: If the reservation is for seven (7) or more people or for busy periods then The Fox do ask for credit card details.  In the event that the reservation is cancelled less than 24 hours prior to your booking The Fox shall reserve the right to impose a cancellation charge of £30 per person, should The Fox be unable to sell the table to other diners.

YOUR PROPERTY

No liability: The Fox cannot accept responsibility for any of your or the Guests property and shall not be liable for any loss or damage to property brought to the Accommodation or venue or left behind including any car or other vehicle.

Lost property: In the event that property is left behind on departure and these are recovered by the Accommodation team then The Fox can arrange for these to be returned, to a UK address only, by secure signed for post at a charge of £8.

TERMINATION BY THE FOX

Right to terminate: The Fox may at any time cancel the Booking or refuse you and your Guests the right to use the Accommodation(s) during the Booking Date(s) in the event of you or any Guest failing to perform any of the obligations contained within these terms and conditions.

Consequences of termination: In the event that The Fox cancels the Booking or refuses the right to use pursuant to Condition ‘Right to Terminate’ above, The Fox shall be under no obligation or liability whatsoever to you or any Guest, and neither you nor any Guest shall make any claim whatsoever against The Fox in relation to the Booking.  The Fox shall have no liability to make any refund of amounts paid by you in connection with the Booking.

Cancellation: The Fox reserves the right to close the Accommodation and to cancel or interrupt any Booking without notice and without any liability legal or otherwise to you or any person affected by such a cancellation (such as any Guest) in the event of war, riot, state of emergency, act of God, fire, flood, civil commotion, pandemic, epidemic, governmental restriction or where any member of the public is at risk or thought to be at risk, strike (whether official or not), accident, failure of electricity or gas or any other service to the Accommodation, however caused, or for any other reason whatsoever outside the control of The Fox whereby The Fox is unable to perform its obligations or at its discretion.

Refund upon cancellation: In the event that The Fox cancels or interrupts a Booking pursuant to clause ‘Cancellation’ above The Fox shall let you know as soon as possible, and The Fox shall refund in full the amount paid by you to The Fox for the Booking.  This shall be the full liability of The Fox in this circumstance.

No liability for consequential losses: In no event shall The Fox be liable for consequential damages of any nature for any reason whatsoever, including, but not limited to, transport costs.

APPLICABLE LAW

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.  If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

DEFINITIONS & INTERPRETATION

In these terms and conditions (Conditions) the following definitions shall apply:

Accommodation” means the Cottage(s) and/or Room(s) that The Fox may have available for hire and which You wish to hire.

Booking” means the contract for hire of the Accommodation for the Booking Dates between You and The Fox which is formed following receipt by You of a booking confirmation email on behalf of The Fox confirming acceptance and the details of your Reservation Request.

Booking Date(s)” means the dates that You have booked for use of the Accommodation and as confirmed in the booking confirmation email;

Cottage” means such cottage(s) that The Fox may have available for hire and which are identified as The Coachmans, just across the road from The Fox;

Guests” means those people staying in the Accommodation;

Reservation Request” means the request by You for hire of Accommodation for the Booking Dates which request may be made either through online reservations or via telephone booking;

Room” means such room(s), that The Fox may have available for hire and which are identified as The Den, The Masters, The Huntsman, The Wild Meadow, The Hedgerow and The Hunting Lodge;

you” means the organisation, company or individual who makes a booking for hire of any Accommodation and being the person responsible for the Guests and “your” shall be construed accordingly.

Website Terms of Use

TERMS OF WEBSITE USE

These are the terms and conditions on which you may make use of our website www.thefoxatoddington.com (our site). Use of our site includes accessing or browsing or placing orders.

These Terms will apply to your use of our site. Please read these Terms carefully before you start to use the site.  By using our site, you confirm that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, you must not use our site.  If you think that there is a mistake in these terms, please contact us to discuss.

You should print a copy of these Terms or save them to your device for future reference.

As a consumer, you have legal rights. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

OTHER APPLICABLE TERMS

These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.

Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase goods or services from us there are separate terms and conditions regarding such purchase.

ABOUT US

Who we are.  ‘we’, ‘us’, ‘our’ ‘The Fox’ means The Fox at Oddington LLP, a company registered in England and Wales under company number OC433190 and with our registered office at 43 Gresham Street, London EC2V 7BG.  Our main trading address is High Street, Lower Oddington, Moreton-in-Marsh, GL56 0UR. We are a limited liability partnership company.

How to contact us: We can be contacted by email to team@thefoxatoddington.com or by phone at 01451 767000.

CHANGES TO THESE TERMS

We may revise these terms of use at any time by amending this page.  Please check this page from time to time to take notice of any changes we made, as they are binding on you.

CHANGES TO OUR SITE

We may update our site from time to time and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

ACCESSING OUR SITE

Costs: Our site is made available free of charge.

No guaranteed access: We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue, or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

Notification to others: You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

INTELLECTUAL PROPERTY RIGHTS

Ownership: We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by trademark and copyright laws and treaties around the world. All such rights are reserved.

Printing and downloading: You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.   You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

No commercial use: You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Consequences of use: If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

NO RELIANCE ON INFORMATION

Information only: The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site.

Possibility of errors:  Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.  We do not guarantee that our site, or any content on it, will be free from errors or omissions.

RECIPE AND SAFETY DISCLAIMER

No liability.  With regard to any recipes, we are not liable, not responsible and do not assume obligation for (a) adverse reactions to food consumed such as food poisoning and any kind of food-borne disease, (b) misinterpreted recipe, (c) domestic accidents.

Reader responsibility.  You must take the responsibility to review the listed ingredients before cooking to ensure none of the ingredients causes potential adverse effects to anyone consuming the food.  Adverse effects include allergies., issues arising due to health-related restricted-diet, pregnancy-related effects.  It is your responsibility to determine the value and quality of any recipe or instructions provided for food preparation and safety of the preparation instructions.

Information only.  The recipes presented are intended for informational purposes and for use by persons having appropriate technical skill, at their own discretion and risk.    The result of the recipe and the timings depends on several factors – ingredients, types of equipment, cooking ability and judgement capabilities.

LIMITATION OF OUR LIABILITY

Statutory liability:  Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Exclusion of liability:  To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our site or any content on it, whether express or implied.  We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

Domestic use only: Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

IT: We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

Bookings: Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, which will be set out in the relevant terms and conditions of supply.

VIRUSES

No guarantees: We do not guarantee that our site will be secure or free from bugs or viruses.

User responsibility: You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

No misuse: You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

LINKING TO OUR SITE

Fair use: You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. You must not establish a link to our site in any website that is not owned by you.

No endorsement.  You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

Reservation of rights: We reserve the right to withdraw linking permission without notice.

Content usage: If you wish to make any use of content on our site other than that set out above, please contact team@thefoxatoddington.com.

THIRD PARTY LINKS AND RESOURCES IN OUR SITE

Information only: Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

No endorsement: Such links should not be interpreted as endorsement by us of those linked websites.

APPLICABLE LAW

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.  If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Thank you for visiting our site.